**Taveelo.com (“Taveelo”) is owned and operated by Smart Trip LLC, Dubai, United Arab Emirates.** This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, mobile application, or any services offered through the Taveelo platform (“Platform”).By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

We collect the following categories of information: **1.1 Personal Information** Provided directly by you during booking or account creation: - Full name - Email address - Phone number - Date of birth - Nationality - Passport details - Visa information - Billing address **1.2 Payment Information** ** **Collected securely through our payment partners: - Cardholder name - Partial card details (as permitted) - Payment confirmation data - Transaction identifiers We **do not** store full credit/debit card numbers. **1.3 Travel Information** - Flight details - Passenger names - Special requests (meals, seats, wheelchair, etc.) - Frequent flyer numbers **1.4 Technical & Usage Data** Automatically collected: - IP address - Device type - Browser type - Operating system - Cookies and tracking data - Pages viewed and time spent **1.5 Communication Data** - Emails, chats, and support requests - Call logs (if applicable)

We use your information to: **2.1 Process Bookings** - Complete flight reservations - Issue tickets - Communicate booking confirmations - Provide travel updates and schedule changes **2.2 Improve Our Services** - Enhance website performance - Personalize user experience - Analyze usage trends **2.3 Customer Support** - Respond to inquiries - Resolve disputes - Provide after‑sales assistance **2.4 Legal & Compliance** - Fraud detection and prevention - Regulatory reporting - Compliance with UAE and international laws **2.5 Marketing (Optional)** - Send promotional offers - Notify you about new features - Provide personalized recommendations You may opt out of marketing communications at any time.

We may share your information with: **3.1 Airlines & Travel Partners: **To complete your booking and provide travel services. **3.2 Payment Processors **For secure payment authorization and fraud prevention. **3.3 Service Providers **Trusted third parties assisting with: - Customer support - IT infrastructure - Analytics - Email delivery **3.4 Government & Regulatory Authorities **When required by: - Immigration - Customs - Security agencies - Legal obligations **3.5 Business Transfers **If Smart Trip LLC undergoes a merger, acquisition, or restructuring, your data may be transferred as part of the transaction. We **never sell** your personal information.

Your information may be transferred to and processed in countries outside your residence, including: - UAE - Airline operating countries - Payment gateway jurisdictions We ensure appropriate safeguards are in place to protect your data.

We retain your information only as long as necessary for: - Booking fulfillment - Legal and regulatory requirements - Fraud prevention - Accounting and audit purposes Retention periods vary by data type but generally range from **2 to 7 years**.

Taveelo uses cookies to: - Improve website functionality - Remember your preferences - Analyze traffic - Deliver personalized content You may manage or disable cookies through your browser settings. A detailed **Cookie Policy** can be provided upon request.

We implement industry‑standard security measures, including: - SSL encryption - Secure payment gateways - Access controls - Data minimization - Regular security audits While we strive to protect your data, no system is 100% secure.

Depending on your jurisdiction, you may have the right to: - Access your personal data - Correct inaccurate information - Request deletion (where legally permitted) - Withdraw consent - Object to marketing - Request data portability To exercise your rights, contact us using the details below.

Taveelo does not knowingly collect personal information from individuals under **18 years of age**. If we discover such data, we will delete it promptly.

Our Platform may contain links to external websites. We are not responsible for: - Their content - Their privacy practices - Their security standards Users access third‑party sites at their own risk.

We may update this Privacy Policy from time to time. Material changes will be communicated as required by law. Continued use of the Platform constitutes acceptance of the updated policy.

For privacy‑related inquiries, you may contact us at: - **Smart Trip LLC (Operator of Taveelo.com)** Office 312, NBQ Bank Building Burjuman, Dubai, UAE - **Email:** **support@taveelo.com** - **Phone:** +971 (04) 273 1885