**Taveelo.com (“Taveelo”) is owned and operated by Smart Trip LLC, a company registered in Dubai, United Arab Emirates.** These Terms & Conditions (“Terms”) govern your access to and use of the flight search, booking, and travel‑related services offered through **www.taveelo.com** (the “Platform”). By using the Platform, you agree to be bound by these Terms and our Privacy Policy.If you do not agree with these Terms, you must discontinue use of the Platform.

By using the Platform, you confirm that you: - Are at least **18 years old** - Have the legal capacity to enter into binding agreements - Will use the Platform in accordance with these Terms - Will provide accurate and complete information

Taveelo, operated by Smart Trip LLC, functions as an **online travel search and booking platform**. We: - Display flight options, fares, and availability provided by airlines and third‑party suppliers - Facilitate bookings on behalf of airlines and travel partners - Do not operate flights, control airline policies, or guarantee availability All bookings are subject to the **terms and conditions of the respective airline or service provider**.

You agree to: - Provide accurate personal, passport, and payment information - Review all booking details before confirming payment - Comply with all travel, immigration, health, and transit requirements - Ensure your passport, visas, and travel documents are valid - Respond promptly to any verification requests Taveelo is not responsible for losses arising from incorrect or incomplete information provided by the user.

You are solely responsible for: - Valid passports - Entry and transit visas - Health certificates, vaccinations, and insurance - “OK to Board” approvals where required - Compliance with airline, airport, and government regulations Failure to meet these requirements may result in denied boarding, cancellation, or additional charges.

**5.1 Airline Rules Apply **All bookings, fare conditions, cancellations, changes, and refunds are governed by the **airline’s policies**, not Taveelo’s.**5.2 Refund Processing** - Refunds are issued only after the airline authorizes them - Refunds are returned to the **original payment method** - Processing times vary by airline, payment gateway, and bank - Currency fluctuations and bank fees may affect the final refund amount - Ancillary services (meals, seats, baggage, etc.) may be non‑refundable **** **5.3 No‑Show **If you fail to check in or board your flight, the airline’s **no‑show policy** applies, and refunds may not be permitted.

Airlines may modify flight schedules, routes, aircraft types, or operational plans at any time. Taveelo: - Has no control over airline decisions - Will attempt to notify you when updates are received - Is not responsible for missed connections or onward travel disruptions Users must reconfirm flights at least **72 hours before departure**.

All fares, availability, and schedules displayed on the Platform are provided by airlines or third‑party suppliers. Taveelo is not liable for: - Sold‑out inventory - Last‑minute fare changes - Technical errors or inaccuracies - Incorrect pricing displayed due to system or supplier issues We reserve the right to cancel any booking affected by pricing or availability errors.

Requests such as: - Meal preferences - Seat selection - Wheelchair assistance - Frequent flyer credit forwarded to the airline but **cannot be guaranteed**. Taveelo is not responsible if the airline does not fulfill such requests.

**9.1 Payment Methods**You must use a valid and authorized payment method. Some payment methods may include additional surcharges.**9.2 Currency & Bank Charges** - Charges are applied in the currency selected at checkout - Banks may apply foreign exchange or cross‑border fees - Taveelo is not responsible for bank‑imposed charges **Prevention: **Taveelo **9.3 Fraud Prevention**Taveelo may: - Request additional verification - Cancel suspicious bookings - Block accounts involved in fraudulent activity Users may be held liable for losses arising from fraudulent transactions.

Airlines may deny boarding for reasons including: - Missing or invalid documents - Visa or immigration non‑compliance - Pregnancy restrictions - Unaccompanied minors - Hajj/Umrah travel restrictions Taveelo is not responsible for any losses resulting from denied boarding.

To the maximum extent permitted by law: - Taveelo is not liable for indirect, incidental, or consequential damages - Taveelo’s total liability is limited to the amount paid for the booking - Airlines remain solely responsible for the operation and performance of flights

The Platform may contain links to third‑party websites or services. Taveelo does not control or endorse these sites and is not responsible for: - Their content - Their policies - Their performance Users access third‑party sites at their own risk.

All content on the Platform—including text, graphics, logos, icons, and software—is the property of Smart Trip LLC or its licensors and is protected by applicable intellectual property laws.

These Terms are governed by the laws of the **United Arab Emirates**, unless otherwise required by applicable consumer protection laws.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

Taveelo may update these Terms at any time. Material changes will be communicated when required by law. Continued use of the Platform constitutes acceptance of the updated Terms.

For support or inquiries, you may contact us at: - **Email:** support@taveelo.com - **Phone:** +971 (04) 273 1885 - **Address:** Taveelo / Smart Trip LLC, Office 312, NBQ Bank Building, Burjuman, Dubai, United Arab Emirates. - Org no: 2112496 - **Company:** Smart Trip LLC (Operator of Taveelo.com)